Pulse

Commissions in Pulse - How Rep Earnings Are Calculated, Tracked, and Paid

How the Pulse commission system works end to end: setting up revenue or GP-based tiers, what triggers a commission, how periods move from open to paid, how reps track their earnings, and how admins manage attribution and disputes.

Pulse · 16 Jun 2026

▶ Playlist

Posts in this playlist

5 parts
  1. 1How to Set Up Commission Tiers in PulseHow to configure commission tiers, choose between revenue and gross profit modes, understand the flat-rate tier model, and what happens if no tiers are configured.
  2. 2How Commission Is Triggered in PulseWhat payment events create a commission record, how Pulse attributes a payment to a rep, what retainer commission means, and what a clawback is.
  3. 3Commission Periods, Approval, and Disputes in PulseHow commission periods move from open to locked to paid, what month-end maintenance does, how reps raise disputes, and how admins resolve them.
  4. 4Reading Your Commission Dashboard in PulseWhat each section of the rep commission dashboard shows: monthly earnings, tier progress, retainer clients, earnings history, period breakdown, and how to raise a dispute.
  5. 5Managing Commissions as an Admin in PulseHow admins oversee commission periods, handle unattributed payments, resolve disputes, run month-end, and manage the full payout workflow for all reps.

The Pulse commission module links revenue collection to rep earnings automatically. When a payment is recorded in Pulse and a rep is attributed to the client, commission is calculated and added to the rep's open period — no manual tracking required.

What this playlist covers

This playlist explains how to set up commission tiers, how Pulse decides which mode to calculate on (revenue or gross profit), what makes a payment eligible for commission, how the period states work, how reps read their own dashboard, and how admins manage the full commission lifecycle including unattributed payments and disputes.

Commission in Pulse is tier-based and automatic

The admin defines a tier schedule — revenue thresholds that unlock progressively higher commission rates. When a payment is recorded for an attributed rep, Pulse calculates which tier the rep has reached for that month and records the commission. No spreadsheet is needed on either side.

Who should read this

Read this playlist if you earn commission in Pulse, manage a team of reps, administer commission payouts, or want to understand how Pulse connects sales attribution to billing outcomes.

Frequently asked questions

Does Pulse automatically pay commission to my bank account?

No. Pulse tracks and calculates commission, but the actual bank transfer is done outside Pulse. An admin marks the period as paid in Pulse after the transfer is done to record the event.

Does every rep have their own commission rate?

No. The tier schedule is organisation-wide — all reps share the same thresholds and rates. There are no per-rep rate overrides.