Inventory in Pulse — Part 4: stock counts, adjustments & write-offs

Real stock drifts from the system — breakage, miscounts, shrinkage. Pulse handles this with adjustments and write-offs: protected, reasoned corrections that are permanently recorded. This mirrors the supervisor-override model in traditional stock systems, so corrections are deliberate and auditable.

Before you start: the Adjust permission

Posting adjustments needs the separate Adjust permission. It is not granted automatically, even to admins — an owner chooses exactly who can correct counts. If you don’t see the Adjust action, ask an owner to grant it.

Post a stock count adjustment

1. Open the item and choose Adjust.
2. Pulse shows the system count. Enter the physical count you actually counted.
3. It previews the variance (for example, −5 units). If the count matches, there’s nothing to post.
4. Choose a reason — counting error, damage, theft, shrinkage, supplier short-delivery, or other.
5. Confirm with your Pulse password. Pulse issues a short-lived, single-use confirmation, then posts the adjustment for the exact variance.

The adjustment lands in the ledger with its reason and who posted it, and your on-hand now matches reality.

Write off damaged or lost stock

A write-off follows the same protected flow but asks how many units to remove, with reasons like damaged, expired, stolen, or lost. You can’t write off more than you have. Like every other entry, write-offs are immutable and fully attributed.

Why the password step matters

Counts and write-offs change your stock truth, so Pulse gates them behind a fresh password confirmation that can be used once and expires quickly. It keeps corrections honest and traceable — exactly what you want when month-end numbers depend on them.