Payments in Pulse - Invoices, Quotes, PayFast Links, and Manual Payments
How Pulse billing works: create invoices and quotes, send payment-ready documents, use PayFast when your credentials are configured, record offline payments, and track every active or historical payment from one place.
Pulse · 16 Jun 2026
Pulse billing starts with the customer-facing document: an invoice or quote. From there, Pulse helps you send it, attach payment details, generate a PayFast link when your organisation has credentials configured, and track the money from the Payments page.
What this playlist covers
This playlist explains the full customer billing flow in practical terms: when to save, when to send, where PayFast links come from, how to record EFT or cash payments, and how the Payments page helps you keep active requests separate from payment history.
Invoices, quotes, and payments are connected but not identical
An invoice or quote is the document your client sees. The Payments page is the operational view of what is outstanding, overdue, paid, refunded, or cancelled. The same invoice can therefore appear in both places: one view is about the document, and the other is about collection and payment status.
Who should read this
Read this playlist if you create invoices, send quotes, collect PayFast payments, record EFT payments, or reconcile which clients still owe you money. It is written for owners, admins, finance staff, and team members who handle billing in Pulse.
Frequently asked questions
Do I need PayFast to send invoices from Pulse?
No. You can still save and send invoices without PayFast. If PayFast is not configured, the invoice sends without a PayFast payment link.
Why do invoices also appear on the Payments page?
Invoices are the documents. Payments is the collection and status view, so it shows the payment items linked to sent invoices, active balances, history, refunds, and overdue items.