Project Milestones and Progress Tracking in Pulse

Milestones are the building blocks of project progress in Pulse. Each milestone has its own status and a percentage completion, and Pulse calculates the overall project progress from them automatically.

What a milestone includes

Each milestone has a title (required), a description (optional), a status, a progress percentage (0 to 100), and an optional due date.

Milestone statuses

• Not Started — work on this milestone has not begun.
• In Progress — the team is actively working on it.
• Awaiting Feedback — the work is ready for client review.
• Completed — the milestone is done. Marking it complete sends a notification to the client.

How progress is calculated

Pulse averages the progress percentage across all milestones in the project. A project with four milestones at 100%, 50%, 25%, and 0% would show 44% overall progress. The project header updates in real time as milestone progress changes.

Who can manage milestones

Only admins and team members with project management access can create, edit, or delete milestones. Clients can view milestones and follow the progress, but they cannot make changes.

Client notifications

Clients receive a notification when a milestone is created and again when any milestone on their project is updated. When a milestone reaches Completed status, Pulse sends a completion notification.

Calendar integration

Every milestone with a due date automatically appears on the Pulse calendar. There is no extra step to link them — Pulse creates the calendar event when the milestone is saved and updates it if the due date changes. Completed milestones show a completion indicator on the calendar day.

Tips for using milestones effectively

• Break large projects into milestones that match real delivery checkpoints (e.g. "First draft", "Client review", "Final delivery").
• Use the Awaiting Feedback status to signal to the client that their input is needed.
• Set a due date on each milestone so the calendar reflects the project timeline.
• Keep the progress percentage honest — even 50% on a milestone tells the client more than leaving it at 0%.